Supporting Unpaid Carers 01768 890280
Adult Carers

How We Can Help You

Tap into the range of support we offer, to make life that bit easier for you and the person you care for. 

We provide you with information on the support you're entitled to, helping you access it. You can also take advantage of our social activities and sitting service, giving you a chance to take a break, relax and chat with other Carers. Once in a while, we're also able to share special offers kindly donated to us by local organisations - from event tickets to hotel breaks.

Getting Started

The first step is to get in touch with us. We'll arrange to meet you to discuss your needs. We do an assessment to determine the support you're entitled to and get the ball rolling for you. We're also here just to meet you for an informal chat.

Sue's Story

Meet Sue... she's from Penrith.  This is her experience of being a Carer and how the support we've offered her has helped.

Information & Advice

We offer you free confidential support and information:

  • Information on all aspects of caring
  • Planning for emergencies
  • A free newsletter

We'll help you with any questions you have about caring. Here are just some of the topics we've helped Carers get answers on:

  • Medical conditions
  • Mental health and wellbeing questions
  • Legal questions
  • Benefits advice
  • Day services
  • Care homes & respite care
  • ​Other support in Cumbria

See our latest Adult Newsletter

Technology can also help make life as a carer easier.  Helping someone live independently longer or giving you peace of mind when you aren't there. 

Chat

Sometimes it helps just to find out more information on being a carer. The Carers Trust has a range of information online, Carers Trust Website 

Talking to other Carers is important, knowing you are not alone.  Carers UK have an online forum where you can ask questions on conditions, benefits, or just chat to someone.  Carers UK Forum

Being a carer can be emotionally tough for all sorts of reasons, and finding support when you need it is not always easy. As part of its support package to carers, Cumbria County Council has funded an online counselling service for Adult carers (18 and onwards) and their family and for those being cared for.

How We Work With You

We work on a referral basis.  You can refer yourself by phoning or popping into the office.  You can also ask a relative or a professional like your GP or care provider to contact us on your behalf.

Once we have basic information about yourself and the Cared For, one of our trained Support Workers will come and visit you in your home, or arrange a meeting here at our offices, whichever you prefer.

If you are aged 18+, you are legally entitled to a Carers Assessment which identifies your own needs (emotional and physical) as a Carer; we do that Assessment with you.

From that Assessment we work with you drawing up a support plan plan for yourself, which could involve some respite care, information and / or involvement of other agencies.

​We are here to listen and in times of crisis provide some practical advise and emotional support.

See our local directory of services which may be of use to you:

Other Support
Which Magazine provides BRILLIANT information on a wide range of Carer and Caring issues on their website. visit which magazine

Cumbria County Council maintains the most up to date information on support available to Carers.  Including;  

  • Publications with informational support for Carers
  • An online directory of services in Cumbria
  • Costs of care and support
  • Information on breaks and respite
  • Advocacy 
  • The mental capacity act
  • And ways to welfare      
  • more info

The NHS has produced a booklet to help you if you look after a friend or family member relevant to those who are 65 years or older and are new to Caring.